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Accessibility Statement

This statement was last updated on 3/5/2026

We at Whispering Wave Spinal Flow are working to make our site The Rose in Vale Country House Hotel, Mithian accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have made this website accessible in accordance with WCAG 2.1 guidelines, aiming to achieve Level AA compliance.

The site has been designed to work with assistive technologies, including screen readers and keyboard navigation. We have taken steps to ensure content is clear, well-structured, and usable for as many people as possible.

As part of our commitment to accessibility, we have taken the following measures:

  • Used accessibility tools to identify and address potential issues

  • Defined the primary language of the website

  • Structured content to ensure a logical reading and navigation order

  • Implemented clear and consistent heading structures across all pages

  • Added alternative text to images to support screen readers

  • Applied colour combinations that meet required contrast standards

  • Reduced the use of motion to support users with sensitivities

  • Aimed to ensure that videos, audio, and downloadable files are accessible

We are continually working to improve the accessibility of our website. If you experience any difficulty accessing content or have suggestions for improvement, please contact us so we can assist you.

Accessibility limitations and third-party content

Some pages on this website include content provided by third-party services, which may affect their level of accessibility. As we do not have full control over this content, we cannot guarantee full compliance with accessibility standards on these pages.

Examples of such content may include embedded booking systems, maps, or external media. Where possible, we aim to work with providers who prioritise accessibility and will continue to review these areas.

As a result, we declare partial compliance with accessibility standards for any pages that include third-party content.

Accessibility at our treatment location

Our Spinal Flow sessions are delivered at the Rose in Vale Country House Hotel. The hotel provides access to the treatment space, including step-free or assisted access where available.

If you have specific accessibility requirements, please contact us in advance so we can ensure appropriate arrangements are made to support your visit. We are committed to making our services as accessible and comfortable as possible for all clients.

Requests, issues, and suggestions

We welcome feedback on the accessibility of this website. If you experience any difficulty accessing content, require information in a different format, or have suggestions for improvement, please get in touch.

We will consider all requests and do our best to respond in a timely manner and make reasonable adjustments where possible.

Contact us

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If you can’t find what you’re looking for or have any questions, we’re here to help.

Whether you have a query about our services, want to know more about availability, or simply need some guidance, please don’t hesitate to fill out the contact form.

We aim to respond to all enquiries as promptly as possible and will do our best to answer your questions clearly and compassionately.

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