Privacy Policy/Accessibility

Privacy Policy

At Whispering Wave Spinal Flow, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and store your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect
We may collect personal information such as your name, contact details, and relevant health information when you enquire about or receive our holistic therapy services, including Spinal Flow and Reiki.

2. How We Use Your Information
Your information is used to support your sessions, including appointment scheduling, record keeping, and providing safe and appropriate care.
We process your data based on your consent and our legitimate interest in providing holistic therapy services.
We will not share your information with third parties without your consent, unless required by law or where there is a risk of serious harm.

3. Data Storage and Security
Your data is stored securely, either in encrypted digital systems or locked physical storage. We retain your information only for as long as necessary to meet legal, insurance, and professional requirements.

4. Your Rights

You have the right to access your personal data, request corrections, or ask for your data to be erased where appropriate.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you have concerns about how your data is handled.

5. Contact
If you have any questions about this policy or how your data is used, please contact us directly.